How NivoltPay uses cookies and session identifiers to secure your agent transactions.
This Cookie Policy explains how NivoltPay Technologies Ltd ("NivoltPay", "we", "us", and "our") uses cookies and similar tracking technologies when you visit our website (nivoltpay.com) and utilize our VTU agent platform and mobile web applications.
Cookies are small text files placed on your computer or mobile device when you browse websites. They are widely used to make web applications function efficiently, preserve user session state (such as keeping you securely logged in), protect against Cross-Site Request Forgery (CSRF), and provide analytical insight into platform usage.
| Cookie Category | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authentication token, session persistence (nivoltpay_session), and CSRF security token (XSRF-TOKEN) required to conduct transactions and safeguard agent wallet balances. |
Session / 2 Hours |
| Functional Preferences | Remembers user preferences, such as selected theme (Dark Mode / Light Mode) and active wallet selection (Customer Wallet vs. Agent Wallet). | 30 Days |
| Security & Fraud Prevention | Monitors suspicious IP transitions and multi-tab race conditions to secure instant bill payments and Paystack funding callbacks. | Session |
| Performance & Analytics | Aggregated, anonymized metrics on page response times, server latency, and delivery uptime across Nigerian telecommunication networks. | Up to 12 Months |
When you initiate automated bank transfers or card payments via our PCI-DSS Level 1 certified processors (such as Paystack), these partners may deploy necessary security cookies to authenticate and process payments safely. We do not control third-party cookies directly.
You can choose to accept or refuse cookies via your web browser settings. Note that disabling strictly necessary cookies will prevent you from logging in, maintaining an active session, or conducting transactions on the NivoltPay platform.
We may update this Cookie Policy periodically to reflect technological improvements, security requirements, or statutory guidelines from the Nigeria Data Protection Act (NDPA). Any changes will be published here with an updated effective date.
NivoltPay Technologies Ltd • RC 7349182
12 Commercial Avenue, Sabo, Yaba, Lagos State, Nigeria
Email: support@nivoltpay.com | Helpline: +234 704 700 3125